Doncasters Group Ltd (“Doncasters” or “we/us/our”) respects your privacy and is committed to protecting the personal information you share with us. This policy describes how Doncasters collects and uses your personal information that you provide us with when you use this website (“site”).
We may change this Privacy and Cookies Policy from time to time by updating this page. You should revisit this page from time to time to re-read this Privacy and Cookies Policy and ensure you are happy with any changes. This Privacy and Cookies Policy is effective from May 2014.
Other privacy terms may apply where you access other services through the site. You should read any other applicable privacy policies carefully before accessing and using such other services.
What personal information do we collect?
In general, you can use this site without giving us any personal information. However, we may gather certain information such as records of your activity on the site without you giving us personal information.
We may collect:
- your name and contact information (including e-mail address) and any other contact details you provide to us when you register with Doncasters on the site or complete an online form;
- the reason for your contact, for example, an enquiry or to provide a comment;
- information you provide if you report a problem with our site;
- records of any correspondence when you contact us; and
- details of how you access and navigate our site.
What do we do with the personal information we collect?
We use your personal information to provide you with a better service, and in particular for the following reasons:
- internal record keeping;
- to improve our products and services;
- to improve and personalise your experience when you visit the site;
- for the operation, administration, development and enhancement of the site and to ensure that the content of the site is presented in the most effective manner for you and for your computer;
- to contact you regarding any specific request or enquiry you make;
- statistical analysis;
- where necessary as part of any restructuring of the company or a sale of a relevant member in the same group of companies as Doncasters; and
- to carry out direct marketing or e-mail marketing.
Who do we share this information with?
Your personal information will be used for the above purposes by relevant staff at Doncasters and by those who support them in their roles. It will also be made available to companies within our group of companies, and to those we engage to help us run our business. This may include service providers and subcontractors retained to perform functions on our behalf or to provide services to us, such as marketing and advertising; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and other services related to our business. Such information is provided to such service providers and subcontractors on the basis that they do not collect, use or disclose the personal information for any purpose other than to perform such functions on our behalf or to provide services to us or as otherwise required by law.
Your personal information may also be shared within our group of companies for other limited purposes e.g. to the extent needed for proper management analysis and decision making.
Doncasters may also disclose your personal data:
- in response to a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise its legal rights; to defend legal claims; or as otherwise required or permitted by applicable laws and/or regulations;
- when Doncasters believes that disclosure is appropriate in connection with efforts to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property or safety of Doncasters, its customers, staff, suppliers or others; to comply with applicable law or co-operate with law enforcement; or to enforce its terms or other agreements; and
- to prospective or actual buyers in the event that Doncasters sells any of its business or assets.
Other than as set out above, we will not transfer, disclose, sell, distribute or lease your personal information to third parties unless we have your permission to do so or are otherwise required or permitted to do so by law.
Where is your data?
The personal information you provide through the site is processed in the United Kingdom. It may be transferred within the Doncasters group of companies or to other third parties as described in the previous paragraphs. Some of the companies or other third parties to whom your personal information will be disclosed, including companies within the Doncasters group of companies and our service providers, are located outside the European Economic Area, in countries which do not provide the same level of protection to personal information. This includes the US. Whether the personal information you provide to us is processed by us or our service providers within the EEA or outside of it, we will take steps to ensure that your personal information will be afforded the level of protection required of us under applicable data protection legislation and this policy.
Direct marketing and your preferences
Doncasters may wish to provide you with information about new products, services, promotions and offers, which may be of interest to you and may invite you to take part in market research or request feedback on our products and services. This communication may occur by email. We will obtain your consent where we are required to do so in accordance with applicable law.
Doncasters will ensure that any direct marketing or market research that you receive or are contacted about by electronic means will provide a simple means for you to refuse further marketing. For example, in emails it may provide you with an ‘unsubscribe’ link, or an email address to which you can send an opt-out request. Doncasters will stop any marketing to which you object or in respect of which you withdraw your consent within a reasonable period, in order to allow sufficient time for the change to be administered.
In such cases Doncasters would not necessarily remove all your personal data from its database(s) but would note and respect your changed direct marketing preferences.
How to get copies of or amend the information we have collected
Under the Data Protection Act 1998 (“DPA”) you have certain rights in relation to the information we hold about you. You can find out if we hold any personal information by making a ‘subject access request’ under the DPA and obtain a copy of those details about you which you would like to have. In addition, you have other rights in relation to your data such as the right to request correction of your personal information.
Should you wish to make a request, please contact us at firstname.lastname@example.org or write to our General Counsel at First Avenue, Millennium Court, Burton-Upon-Trent, DE12 2WH enclosing a cheque for £10 payable to Doncasters Group Limited.
If you believe that any information we have about you is incorrect or incomplete, please write to or e-mail us as soon as possible. We will correct or update any information as soon as practicable.
Security and storage
We take reasonable measures to ensure that the information provided or disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Unfortunately, we cannot guarantee the security of any transmission of personal information over the Internet. Communications over the internet such as e-mails are not secure unless they have been encrypted. So while we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us. You therefore accept the inherent security implications of dealing online and will not hold us responsible for any breach of security unless such breach has been caused by the specific negligence of Doncasters, its affiliates or its agents.
In order to personalise and improve the quality of our site and services as well as to build up information about visitors to our site, we may from time to time use what is known as a “cookie”. A cookie is an alphanumeric identifier that resides on your hard drive or browser and which enables us to recognise that you have visited the site before, to facilitate your access to the site and to tailor your experience of the site. Please note that the web sites to which this site may be linked may also make use of their own cookies.
Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. You may delete or decline cookies by changing your browser settings. (Click “Help” in the toolbar of most browsers for instructions or review the cookie management guide produced by the Interactive Advertising Bureau – www.allaboutcookies.org.) If you do so, some of the features and services of the site may not function properly. Your continued use of the site will be treated as consent to the use of these cookies for the purposes described.
The cookies which may be used on our site are categorised in accordance with the International Chamber of Commerce United Kingdom Cookie Guide as follows:
– Cookies which are “strictly necessary” for functionality of the site’s platforms. These cookies are essential in order to enable users to move around the site and use its features.
– “Performance” cookies which collect information about how users navigate the site, for example, which pages users access most frequently. They identify how users interact with our site, any errors that occur, which pages are not used often, which pages take a long time to load, which pages users tend to visit and in what order. These cookies do not collect any information which could identify you and are only used to help us improve how our site works and understand what interests our site’s users.
– “Functionality” cookies which allow the site to remember choices you make and your preferences as a logged in user (based on e.g. your user name).
– “Targeting or advertising” cookies used to deliver adverts relevant to an identified machine or other device (not a named or otherwise identifiable person) which are tailored to interests associated with the website activity tied to that machine or device. For example, if a cookie on a third party website recognises that a particular product was purchased from a particular device, that cookie may “talk to” marketing cookies on the site to ensure advertisements about similar products are displayed with the site and accessed from that device. These cookies are also used to limit the number of times a user sees an advertisement as well as to help measure the effectiveness of an advertising campaign. They may also remember that the site has been visited from a device and share that information with marketing organisations.
Our site currently uses the following cookie(s):
|Cookie||Cookies type/duration||Category of cookie as defined in the ICC Cookie Guide||Purpose|
|Google analytics||First party||Performance||To enable us to track how often users visit the site and how they navigate around the site. This cookie stores non-personally identifiable information. Browsers do not share first-party cookies across domains. https://support.google.com/analytics/answer/6004245?hl=en|